Sales leader? Build a world class sales team and exceed your customers’ expectations. Quickly and effectively plan and optimise your field sales team, enable your call centre and be ready for the digital revolution. 

A coordinated approach

Customer Service

Highly focused field sales team

Stop just servicing your current customers. Focus your field sales representatives and merchandisers on opportunities that deliver maximum value for your business. Keep current customers happy and increase the availability of your brands. Our world-class strategic planning software optimises your territories and routes so you can productively use your in-field personnel.

Effective and proactive customer service centre

Extend your business reach and empower your customer service teams with tools that help them act before the customer does. Find out how your call centre can give you the edge by helping you grow sales. Direct unproductive customer service calls into productive demand generation activity, and improve supply chain efficiencies and costs.

Friendly online and e-commerce experience

With the digital tide fast approaching, an omni-channel experience is a prerequisite to doing business. Customer expectations of immediacy and higher levels of customer service are challenging traditional delivery and service models. Enable your customers to make commercial transactions and point-of-sale delivery reservations over the internet, to deliver a customer service advantage.

Sales Testimonial 3

“We consulted Market Motion when we went through a merger. We needed to optimise two in-field sales teams into one. Richard and the team took us through the process of combining and optimising, and as a result we were able to reduce the size of the force – whilst still servicing all of our customers. Now we can focus on growth.”

Sales Testimonial 2

“We now have the ability to scale our sales force up and down as required.”

Sales Testimonial 1

“The routing sales runs supplied by Market Motion are perfect. Thank you!”