Sales leader? Build a world class sales team and exceed your customers’ expectations. Quickly and effectively plan and optimise your field sales team, enable your call centre and be ready for the digital revolution.
A coordinated approach
Highly focused field sales team
Stop just servicing your current customers. Focus your field sales representatives and merchandisers on opportunities that deliver maximum value for your business. Keep current customers happy and increase the availability of your brands. Our world-class strategic planning software optimises your territories and routes so you can productively use your in-field personnel.
Effective and proactive customer service centre
Extend your business reach and empower your customer service teams with tools that help them act before the customer does. Find out how your call centre can give you the edge by helping you grow sales. Direct unproductive customer service calls into productive demand generation activity, and improve supply chain efficiencies and costs.
Friendly online and e-commerce experience
With the digital tide fast approaching, an omni-channel experience is a prerequisite to doing business. Customer expectations of immediacy and higher levels of customer service are challenging traditional delivery and service models. Enable your customers to make commercial transactions and point-of-sale delivery reservations over the internet, to deliver a customer service advantage.
